Return and exchange

• Due to hygiene standards, we cannot accommodate exchanges or refunds for items requested in a different style or size after purchase.
• We encourage you to carefully review your selection and consult our size guide before placing your order(link to size guide). Your health and safety are our top priorities, and we genuinely appreciate your understanding. 

Damage item

• We are deeply committed to delivering perfection with every order, but if your item arrives damaged, please don’t hesitate to reach out to us as  admin@eaueternellenail.com. 
• Our team will handle your concern with care and understanding, ensuring a swift and thoughtful resolution. Your satisfaction is our priority, and we are here to help.